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We aim to reply to general enquiries within one business day; however, response times may vary depending on request type, verification requirements, and queue volume in 2026. For faster support, use the 24/7 live chat available on the heapsofbet-au.com website (initial responses may be automated, with escalation to a human agent), or email us at [email protected] (also used for responsible gambling and self-exclusion requests). Phone support is not currently provided; any older references to toll-free numbers should be treated as legacy information.
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